Microsoft 55070 – Microsoft Lync 2013 Depth Support Engineer

In this course you will learn advanced design, deployment and troubleshooting for Microsoft Lync Server 2013.

You will also learn about Lync Server architecture required to support customers with Lync Server service problems.

Other topics covered in this course include how to troubleshoot Enterprise Voice, conferencing, applciation sharing, IM and Presence as well as how to implement solutions for common Lync Server issues.

Cui i se adresează?

This course is aimed at support professionals and administrators that support a Lync Server 2013 environment.

Ce veți învăța?

Upon completion you will know how to:

  • Most effective tool to analyze and troubleshoot a Lync Server 2013 infrastructure in various support scenarios
  • Troubleshoot Lync authentication, Persistent Chat, Presence, and Address Book issues for internal users
  • Troubleshoot federation and remote connectivity issues related to firewall, reverse proxy, and Edge Server configurations
  • Troubleshoot web and A/V conferencing for all users
  • Troubleshoot Enterprise Voice, including configuration, call setup and teardown, and connection to external telephony systems
  • Troubleshoot voice call quality and bandwidth issues
  • Troubleshoot Lync Server voice applications
  • Troubleshoot integration issues with Exchange and SharePoint
  • Troubleshoot Lync Server HA / DR issues
Cerințe preliminare:

Students need to have:

Attended Core Solutions of Microsoft Lync Server 2013 (20336) and Enterprise Voice and Online Services with Microsoft Lync Server 2013 (20337)

Active Directory Domain Services, Windows Server, data networks, Microsoft Exchange Server, and telecommunication standards that support Lync Server 2013 configurations
Knowledge of UC endpoints including Lync 2013 clients and Lync Phone Edition
Knowledge of SQL Server Knowledge of VoIP technologies including SIP
Knowledge of formal troubleshooting methodology
Knowledge of DNS, PKI, and Digital Certificates

Agenda cursului:

Materialele de curs sunt în limba Engleză. Predarea se face în limba Română.

Este recomandat să continui cu:

Nu există cursuri recomandate după finalizarea acestui curs.

Programe de certificare

Nu sunt programe de ceritifcare pentru acest curs.

Detalii curs

Durată
5
zile

Preț
800 EUR
Modalități de livrare
Predare în clasă, Clasă hibridă, Clasă virtuală
Nivel de specializare
3. Advanced
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