Time and workload management

Today's work environment is often characterized by a increased workload, increasingly varied tasks and competing responsibilities. Thus, it is important to stop from time to time from our activity and analyze the things we have to do.

A key step in this endeavor is to we distinguish between real and apparent emergencies, to be able to properly dose our energy. In addition, some solutions we can use to better manage our time and duties relate only to the rational process by which we analyze and filter tasks, while others require a interpersonal approach for clarifying information, asking for help or setting realistic expectations.

• Individual challenges
• Important – Urgent matrix (Eisenhower)
• Causes for apparent urgency (false vs. real emergency)
• Time thieves (e.g. meetings, interruptions caused by incoming calls, actions we take without having all the necessary information, unclear communication, the inability to say "no" to those who ask us for extra things, insufficient planning, etc.)
• Techniques related to the rational process for increasing personal effectiveness
  • similar tasks vs. multitasking
  • quiet time
  • time before and after a task (preparation vs. follow-up)
  • email management
• Interpersonal techniques for increasing personal effectiveness
  • clarification of information and emergencies
  • requesting support
  • information on when it is feasible and realistic to complete the new tasks
• Quizzes and exercises related to the prioritization process and techniques for increasing personal efficiency