Emotional intelligence

COURSE DESCRIPTION

Very often in our relationships with others we focus on reacting to the behaviors or messages sent by the other and less on understanding the causes for which we react in that way. But, the better we understand and accept each other, the easier we will be able to relate to those around us.

The experience in individual and organizational development programs has shown us that, in order to produce lasting and deep changes, it is important that learning occurs in stages.

We propose a structured approach that combines psychometric self-analysis tools that determine awareness with behavioral techniques that encourage action.

COURSE AGENDA

  • The essential principles of emotional intelligence – the moment of awareness and acceptance.
    • Analysis of own styles and values ​​with the help of the tool Life Style Inventory from Human Synergistics.
  • The basic skills of emotional intelligence with the help of the matrix of emotional intelligence, inspired by Daniel Goleman.
    • Defining emotional intelligence
    • Identifying and understanding your own emotions
    • Practical exercises for awareness of emotions
  • The communication model, inspired by non-violent communication created by Marshall Rosenberg: observation, emotion, need, request.
  • Developing empathy and interpersonal relationships
    • Understanding the concept of empathy and its importance in relationships
    • Practical exercises for developing empathy
    • Strategies for improving interpersonal relationships
  • Stress management and emotion regulation
  • Stress and anxiety management techniques
  • Strategies for regulating negative emotions
  • Practical relaxation exercises and conscious breathing

COURSE DETAILS

PRICE: On request

DELIVERY and DURATION

Teaching in physical format: 1 workshop session of 1 day

or

Teaching in online format: 2 workshop sessions of 3.5 hours each

INSTRUMENT USED

Life Styles Inventory 1, a self-assessment tool that measures thinking and behavior styles and allows the identification of strengths as well as areas for improvement.

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