Citrix CXD-203 – Managing App and Desktop Solutions with Citrix XenApp and XenDesktop 7.6

In this course you will acquire the knowledge and skills needed to manage, support, monitor and troubleshoot XenDesktop 7.6 in a Windows Server 2012 environment.

Topics covered in this course include how to add new applications, desktops, users and policies as well as how to troubleshoot common problems.

Who needs to attend

Who needs to attend?
This course is aimed at operators and administrators.

what you will learn

What you will learn
Upon completion you will know how to:

  • XenDesktop 7.6 architecture, components, and communication
  • Delegate administration and manage licenses
  • Manage the XenDesktop infrastructure
  • Create and manage machine catalogs and Delivery Groups
  • Manage StoreFront
  • Create and manage policies and end-user profiles
  • Manage sessions, sites, and end users with Director
  • Manage printing
  • Manage Provisioning Services

Students need to have:

  • An understanding of server, desktop and application virtualization concepts
  • Experience with Windows Server 2012, specifically:
  • Active Directory
  • Domains
  • Groups and User Accounts
  • Organizational Units
  • Group Policy Objects
  • Experience with Windows 7 and Windows 8 user interfaces
  • Experience with SQL Server 2012, specifically: General understanding of databases, permissions, security, clustering/mirroring, and high availability
  • Basic networking knowledge
  • Protocols (TCP/IP, UDP, HTTP, etc.)
  • Basic storage knowledge (managing existing storage types, adding new storage)
  • Basics of Citrix licensing
  • Familiarity with at least one hypervisor (XenServer, Hyper-V, or vSphere)
  • Basic understanding of the different types of profiles (local, roaming, mandatory)
  • Basic understanding of certificates, the role of certificate authorities, and certificate types
Course outline

Course Outline

1. XenDesktop 7 Solution Architecture

XenDesktop Architecture Overview
User Layer
Citrix Receiver
Access Layer
Citrix NetScaler
Citrix StoreFront
Discussion Question
Control Layer
Delivery Controller
Machine Creation Services
Citrix Provisioning Services
Virtual Delivery Agent
Discussion Question
Resource Layer
Operating System Image
Citrix Profile Management
Personal vDisk
Management Layer
Citrix Studio
Citrix Director
Discussion Question
XenDesktop Site

2. Delegating Administration and Managing Licenses

Managing Licenses in Studio
Discussion Question
Types of Licenses
Downloading, Allocating, and Importing a License File
Discussion Question
Adding a License Administrator
Managing Delegated Administration
Running a Delegated Administration Report
Discussion Question
Using PowerShell
Discussion Question
Monitoring Configuration Logs
To Display Configuration Log Content
To Generate Configuration Log Reports
To Change the Configuration Log Settings
Discussion Question
Troubleshooting: Managing Licenses and Delegated Administration

3. Managing and Monitoring the Hypervisor

Architecture Overview
Creating a Virtual Machine from an ISO
Creating a Virtual Machine
Installing XenServer Tools
Generalizing the Virtual Machine
Creating a Template
Managing Virtual Machines within a Hypervisor
Creating a Virtual Machine
Taking a Snapshot
Discussion Question
Restoring a Virtual Machine From Sysprep
Copying a Virtual Machine
Discussion Question
Reverting to a Snapshot
Discussion Question
Adjusting Virtual Machine or Template Resources
Adding Storage to a Virtual Machine or Template
Adjusting the Storage Allocated to a Virtual Machine
Adjusting the Memory Allocated to a Virtual Machine or Template
Adjusting vCPUs Allocated to a Virtual Machine or Template
Adding a Virtual NIC
Discussion Question
Configuring and Customizing Alerts
To Configure and Customize Alerts in XenCenter
Discussion Question
Troubleshooting: Managing and Monitoring Hypervisors

4. Managing Apps and Desktops

Architecture Overview
Managing Machine Catalogs
Machine Creation Services
Creating a Machine Catalog
Creating a Machine Catalog for Windows Server
Installing the Virtual Delivery Agent
Creating a Machine Catalog for Windows Desktop
Discussion Question
Managing Delivery Groups
Discussion Question
Managing Resources
Managing Computer Accounts
Managing Power for Machines in a Desktop OS Delivery Group
Discussion Question
Discussion Question
Deleting Resources
Enabling and Disabling Maintenance Mode
Removing Desktops from Delivery Groups
Deleting a Delivery Group
Deleting Machines from a Machine Catalog
To Delete a Machine Catalog
Troubleshooting: Managing Desktops and Applications

5. Managing StoreFront

StoreFront Architectural Overview
StoreFront Components
StoreFront Communication
Discussion Question
StoreFront Management Console
Creating a New Store
To Create and Add a New Store
Hiding a Store
To Hide a Store
Discussion Question
Managing Authentication
Configuring Authentication
Discussion Question
Enabling End Users to Change Their Passwords
To Enable End Users to Change Expired Passwords
Managing Delivery Controllers
Adding Delivery Controllers
Discussion Question
Managing Receiver Updates
To Manage Receiver Updates
Removing a Store
To Remove a Store
Discussion Question
Troubleshooting: Managing StoreFront

6. Managing Policies and Profiles

Policy Precedence (Studio vs. Group Policy Objects)
Creating Policies Using Studio
Unfiltered Policy
Using a Policy Template in Studio
Applying a Policy Using Studio
Editing a Policy Using Studio
Prioritizing Policies Using Studio
Discussion Questions
Exporting a Policy Template Using Studio
Importing a Policy Template Using Studio
Obtaining the Resultant Set of Policy Using Studio
Creating Policies Using Group Policy
Creating and Applying a Group Policy Object
Editing a Group Policy Object
Using a User Template with Group Policy
Discussion Question
Importing a Policy Template with Group Policy
Exporting a Policy Template with Group Policy
Prioritizing a Policy Using Group Policy
Discussion Question
Obtaining the Resultant Set of Policy Using Group Policy Objects
Troubleshooting: Managing Policies
Managing End-User Profiles
Configuring Folder Redirection
Managing Profile Settings Using Citrix Policies
Resolving Conflicting Profiles
Streaming End-User Profiles
Discussion Question
Troubleshooting: Profile Management

7. Managing and Monitoring Sessions, Sites, and End Users with Director

Director Overview
To Monitor an End-User Session
To Access Director
Monitoring within the Director Dashboard
Monitoring Infrastructure
Monitoring Connected Sessions
Monitoring Logon Duration Averages
Monitoring Machine and End-User Connection Failures
Monitoring and Managing End-User Sessions
Viewing End-User Sessions
Searching for an End User
Monitoring End-User Applications
Monitoring End-User Machine Processes
Managing an End User’s Machine Power Status
Enabling or Disabling Maintenance Mode
Resetting an End-User Profile
Discussion Question
Monitoring HDX Channels
Sending a Message to an End User
Shadowing an End-User Session
Disconnecting an End-User Session
Logging an End User Off
Discussion Question
Monitoring Historical Trends
Troubleshooting: Managing Sites, Sessions, and End Users with Director

8. Managing Printing

Managing Printing
Default Printing Behavior
Configuring Client Printing
Modifying Client Printer Auto-Creation
Discussion Question
Adding Session Printers
Managing Printer Drivers
Automatic Installation of In-Box Printer Drivers
Configuring Printer Driver Mapping and Compatibility
Universal Printer Driver
Controlling Universal Printing Behavior
Optimizing Printing Performance
To Configure Printing Optimization
Discussion Question
Setting Up and Managing the Universal Print Server
To Set Up and Manage the Universal Print Server
Troubleshooting: Managing Printing

9. Managing Provisioning Services

Citrix Provisioning Services
Machine Creation Services or Provisioning Services
Provisioning Services Overview and Architecture
Discussion Question
Navigating the Provisioning Services Console
To Navigate the Provisioning Services Console
To Create a Provisioning Services Master Virtual Machine
To Install the Virtual Delivery Agent (VDA)
Creating the vDisk
To Convert the Hard Drive of the Master Target Device to a vDisk
Setting the vDisk Mode
To set the vDisk Mode
Creating the Machine Catalog
To Assign a Machine Catalog to a Delivery Group
Discussion Question
To Update a vDisk
Promoting Updated Versions
To Promote Updated vDisk Versions
Discussion Question
VHD Chain of Differencing Disks
Merging VHD Differencing Disks
To Merge VHD Differencing Disks
Troubleshooting: Provisioning Services

Follow on
There are no follow-ons for this course.

Certification programs

Citrix Certified Associate – Virtualization (CCA-V)
Citrix Certified Professional – Virtualization (CCP-V)