IT TRAINING

Cisco CUICEU – Cisco Unified Intelligence Center for End Users v1.1

In this course you will learn how to use the Cisco Unified Intelligence Center 8.0.4 in order to create comprehensive reports as well as to easily modify them and how to make use of various tools to access data across multiple Cisco product families.

Who needs to attend

Who needs to attend?
This course is aimed at anyone interested in learning how to use the Cisco Unified Intelligence Center.

what you will learn

What you will learn
Upon completion you will know how to:

  • Cisco Unified Intelligence Center
  • Reporting concepts and capabilities and features of Cisco Unified Intelligence Center reports
  • How to modify reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) by customizing reports using various methods. (i.e., creating thresholds, show/hide columns, charts, and more)
Prerequisites

Prerequisites
There are no prerequisites for this course.

Course outline

Course Outline

1. Cisco Unified Intelligence Center Overview

Introducing Cisco Unified Intelligence Center
Cisco Unified Intelligence Center Primary Goal
Cisco Unified Intelligence Center Deployment Models
High-Level Architecture
Personalizing Reports
Operation, Administration, Maintenance, Provisioning
Using Cisco Unified Intelligence Center
Working with Stock Reports
Dashboards

 

2. Cisco Unified Intelligence Center Administration and Security

Managing Users and Security in Cisco Unified Intelligence Center
Security Model: Authentication
User Security
Predefined Cisco Unified Intelligence Center Objects
Permissions for Objects
Adding a User
Adding a User Group
Log In the New Users
Security Use Cases
Best Practices for User Security

 

3. Cisco Unified Intelligence Center Reports

Running Cisco Unified Intelligence Center Reports
Real-Time vs. Historical Reports
Stock Reporting Templates: Unified CCE
Review: Cisco Unified Intelligence Center Deployed with Unified CCE
Set Up Unified CCE as a Data Source
Run a Unified CCE Stock Report
Available Stock Reports: Unified CVP
Review: Cisco Unified Intelligence Center Deployed with Cisco Unified CVP
Unified CVP Stock Report output
Using Permalinks
What Is a Permalink?
Report Permalinks
Dashboard Permalinks
Modifying Cisco Unified Intelligence Center Stock Reports
How Reports Can Be Modified
Creating a Copy of a Stock Report
Modifying the New Report

 

4. Cisco Unified Intelligence Center Custom Reporting

Creating a New Cisco Unified Intelligence Center Report
Knowing Your Data Source
Reporting in a Multichannel Environment
Creating a New Report
Creating a Dashboard

Follow on
There are no follow-ons for this course.

Certification programs
There are no certifications associated with this course.