1. Associate Level Cisco CUCM 10.x – New Features v10 Cisco UAIWANSEBC – Unified Access and Intelligent WAN, System Engineers Boot Camp v1.0 Cisco VIVND v1.0 – Implementing Cisco Video Network Devices Part 1 and 2 Cisco CIVND2 – Implementing Cisco Video Network Devices v1.0 Cisco IUWNE – Implementing Cisco Unified Wireless Networking Essentials v2.0 UCCXD – Unified Contact Center Express & Unified IP IVR Deployment v5.0 Cisco CVOICE – Implementing Cisco Unified Communications Voice over IP and QoS v8.0 Cisco CICD – Implementing Cisco Collaboration Devices v1.0 2. Professional Level Cisco CIPT 2 – Implementing Cisco Unified Communications IP Telephony Part 2 v8.0 Cisco CIPT 1 – Implementing Cisco Unified Communications IP Telephony Part 1 v8.0 Cisco VTVS2 – Implementing Cisco TelePresence Video Solutions, Part 2 Cisco CAPPS – Integrating Cisco Unified Communications Applications v8.0 Cisco AUCC-CVP – Administering Unified Contact Center Enterprise v8.0 with CVP and IP-IVR Cisco TVOICE – Troubleshooting UC Systems v8.0 Cisco CTCOLLAB – Troubleshooting Cisco IP Telephony and Video v1.0 Cisco CIPTV2 – Implementing Cisco IP Telephony and Video Part 2 v1.0 Cisco CIPTV1 – Implementing Cisco IP Telephony and Video Part 1 Cisco CAPPS – Implementing Cisco Collaboration Applications v1.0 4. Specialized ACUCW1 – Administering Cisco Unified Communications Workspace Part 1: Basic v9.x Cisco UCM9VV – Cisco Unified Communications Manager 9.x for Voice and Video Deployments Cisco UCAD – UC Architecture and Design v8.0 Cisco QOS – Implementing Cisco Quality of Service v2.5 Cisco ACUCW2 – Administering Cisco Unified Communications Workspace Part 2: Advanced v9.x Cisco ACUCW1 – Administering Cisco Unified Communications Workspace Part 1: Basic v10.5 Cisco UEIME – Cisco Unified E-Mail and Web Interaction Manager Enterprise v2.0 Cisco UCCXA – Cisco Unified Contact Center Express Advanced v4 Cisco DUCCE – Deploying Unified Contact Center Enterprise v10.0 Cisco DUCC-CVP – Deploying Unified Contact Center Enterprise v8.0 with CVP Cisco CVPI – Cisco Unified Customer Voice Portal Implementation v8.0 Cisco CUICEU – Cisco Unified Intelligence Center for End Users v1.1 Cisco CUICAU – Cisco Unified Intelligence Center for Advanced Users v1.1 Cisco AUCCE2 – Administering Cisco Unified Contact Center Enterprise, Part 2 v10.0 Cisco AUCCE1 – Administering Cisco Unified Contact Center Enterprise, Part 1 v10.0