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ICOMM - Introducing Cisco Voice and UC Administration v8.0

Course details

Cisco's recent announcement for the CCNP Voice certification program includes this new course, ICOMM, which replaces IIUC.

In this hands-on, administrator-level course, you will get an introduction to Cisco's UC systems and its components, including:

  • Cisco Unified Communications Manager (CUCM)
  • CUCM Express
  • Cisco Unity Connection
  • Cisco Unified Presence

You will cover telephony features supported in CUCM and CUCM Express, including the administrator and end-user interface options, and you will learn to configure the most commonly used features. You will also learn how to maintain your system, performing tasks such as daily administration, adds, moves, and changes.

Who needs to attend?

  • Network administrators and network engineers.
  • CCNA Voice candidates Telephony and voice system engineers.

Prerequisite

Basic knowledge of CUCM, Unity Connection, and router administrative tasks

Working knowledge of converged voice and data networks

Basic knowledge of Cisco IOS gateways Content covered in ICND1 and ICND2

ICND1 – Interconnecting Cisco Network Devices 1

ICND2 – Interconnecting Cisco Network Devices 2

Follow on

There are no follow-ons for this course.

Certification Programs

Exam Numer: 640-461 ICOMM v8.0

Associated Certifications: CCNA Voice

Training schedule

At this moment there are no public schedules for this course. Fill out the need analysis form for a custom training or contact a sales representative for more information.