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CAPPS - Integrating Cisco Unified Communications Applications v8.0

Course details

Part of Cisco's recent announcement for the CCNP Voice certification program includes this new course, CAPPS, to explore the integration of CUCM applications.

If you have already completed some of the exams for your CCNP Voice certification, you have a limited time to finish. For complete details and a suggested training path for your particular situation, visit our CCNP Voice page.

In this hands-on course, you will practice configuring and integrating Cisco's call management and voice mail systems from scratch. You will work with Cisco Unity Connection, which is integrated with Cisco Unified Communications Manager (CUCM), and with Cisco Unity Express, integrated with CUCM Express.

Building on the foundation provided by ICOMM v8, you'll focus on voice mail administration and presence administration. You will learn how to add users, configure Class of Service, schedules, and distribution lists, and set up AutoAttendants for both systems. You'll connect your voice mail systems using Voice Profile for Internetwork Mail (VPIM) networking.

You will also learn how to integrate the Cisco Unified Presence server with CUCM, deploy the Cisco Unified Personal Communicator (CUPC) client with desk phone control, and integrate Unity Connection for CUPC access.

Who needs to attend?

Network administrators and network engineers CCNP Voice candidates Systems engineers

Prerequisite

ICOMM - Introducing Cisco Voice and UC Administration v8.0

CVOICE - Implementing Cisco Unified Communications Voice over IP and QoS v8.0

CIPT1 - Implementing Cisco Unified Communications IP Telephony Part 1 v8.0

Follow on

CIPT2 - Implementing Cisco Unified Communications IP Telephony Part 2 v8.0

TVOICE - Troubleshooting UC Systems v8.0

Certification Programs

Exam Numer: 642-467

Associated Certifications: CCNP Voice (formerly known as CCVP)

Training schedule

At this moment there are no public schedules for this course. Fill out the need analysis form for a custom training or contact a sales representative for more information.